Golfers’ Haven (“we,” “our,” or “the Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
When you visit https://www.golfershaven.ca/, certain technical information may be collected automatically, including:
IP address and general location
Device type, browser, and operating system
Pages viewed, time on site, and interaction data
Referring websites or search sources
We use the following tools to collect and analyze this information:
Google Analytics – Website traffic and performance analysis
Hotjar – Anonymized heatmaps, session recordings, and user feedback
SE Ranking – SEO performance, keyword visibility, and website analytics
This information is aggregated and anonymized and does not personally identify individual users.
You may voluntarily provide personal information when you:
Book an indoor golf simulator bay
Join our email mailing list
Submit a contact form
Participate in promotions or events
This information may include:
Name
Email address
Phone number
Booking details
Payment information (processed securely by third-party providers)
Indoor golf simulator bookings are processed through Trackman, a third-party booking and technology platform. Golfers’ Haven does not store full payment card details. All payment transactions are handled securely by Trackman or its authorized payment processors.
Use of Trackman services is subject to their own terms and privacy policies.
Golfers’ Haven uses Beehiiv to manage email subscriptions and communications. When you join our mailing list via the Website, your information is stored securely within Beehiiv’s platform and used to:
Send newsletters and announcements
Share promotions, events, and updates
Communicate relevant business information
You may unsubscribe at any time using the link included in each email.
We use personal information to:
Process bookings and payments
Respond to inquiries and support requests
Communicate promotions and updates
Improve Website functionality and user experience
Meet legal or regulatory requirements
We do not sell or rent personal information.
Personal information may be shared with trusted service providers who support our operations, including:
Booking and payment platforms
Email marketing providers
Website analytics and hosting providers
Information may also be disclosed when required by law or legal process.
Cookies are used to enhance Website performance, analyze traffic, and improve usability. You may disable cookies through your browser settings, though some Website features may be limited.
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, or disclosure. While we take security seriously, no method of online transmission is completely secure.
Under PIPEDA, you have the right to:
Access your personal information
Request corrections
Withdraw consent, subject to legal or contractual obligations
Ask questions about how your information is used
Personal information is retained only as long as necessary to fulfill business, legal, and operational purposes and is securely deleted or anonymized when no longer required.
This Privacy Policy may be updated from time to time. Changes will be posted on the Website with an updated effective date.
For privacy-related questions or requests, please contact:
Golfers’ Haven
Phone: (226) 667-0100
Contact Page: https://www.golfershaven.ca/contact-us/
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